NAICS Code
3 Active
3 Total

561422: Telemarketing Bureaus and Other Contact Centers

Federal contract opportunities classified under NAICS 561422 — Telemarketing Bureaus and Other Contact Centers. 3 agencies have posted opportunities in this category.

NAICSPSCSet-AsideValueState

USCIS Contact Center Tier 1 (CCT1) UPDATE

USCIS has posted a Request for Information (RFI) for the Contact Center Tier 1 (CCT1) requirement. Interested vendors can access the RFI and submit responses via GSA eBuy. The RFI is posted under Multiple Award Schedule (MAS) 561422 – Automated Contact Center Solutions (ACCS).

Sources SoughtDepartment of Homeland SecurityMar 9, 2026Mar 2, 2026 Active561422

Defense Travel Management Office, Travel Assistance Center Support

Contract H9821026CE002 was awarded to CACI, Inc. – Federal on 26 February 2026 for continuation of Travel Assistance Center support services under Contract Line-Item Numbers (CLINs) 0001 through 0003. The contract was awarded on a sole source basis for continuation of services.

AwardDepartment of DefenseFeb 27, 2026 Active561422$2.1M

Veterans Experience Office | Contact Center Staffing Support | Bridge Contract Extension

JustificationDepartment of Veterans AffairsFeb 3, 2026 Active561422

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