Privacy Policy

GovFlare ("we", "us", or "our") operates the GovFlare website and platform at govflare.com (the "Service"). This Privacy Policy informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.

We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms of Service.

1. Information We Collect

We collect several different types of information for various purposes to provide and improve our Service to you.

1.1 Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personally identifiable information may include, but is not limited to:

Email address — collected when you create an account or sign in via magic link
Name — optionally provided during account setup or collected from Google OAuth
Google account information — if you choose to sign in with Google, we receive your name, email address, and profile picture from Google
Payment information — billing details are collected and processed by Stripe; we do not store your full credit card number or payment card details on our servers
Usage data — information about how you use the Service

1.2 Usage Data

We may also collect information about how the Service is accessed and used ("Usage Data"). This Usage Data may include information such as your computer's Internet Protocol address (e.g., IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.

Specifically, we track:

Search queries entered into the Service
Opportunity pages viewed and the frequency of views
Filters and sorting preferences used
Features accessed and interactions with the platform
Referral sources and navigation paths through the Service

1.3 Tracking & Cookies Data

We use cookies and similar tracking technologies to track activity on our Service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device.

We use the following types of cookies:

Session cookies — used to operate our Service and maintain your authenticated session
Preference cookies — used to remember your preferences and settings, such as color mode (light/dark)
Security cookies — used for security purposes, including CSRF protection
Analytics cookies — used to understand how visitors interact with our Service

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service, including the ability to stay signed in.

2. How We Use Your Information

GovFlare uses the collected data for various purposes:

To provide and maintain the Service — including processing your searches, displaying opportunity data, and managing your account
To process payments — subscription billing and payment processing through Stripe
To notify you about changes — including changes to our Service, Terms of Service, or Privacy Policy
To allow you to participate in interactive features — such as saved searches and notifications
To provide customer support — responding to your inquiries and resolving issues
To gather analysis or valuable information — so that we can improve our Service, including AI model performance
To monitor the usage of the Service — detecting and preventing abuse, fraud, and security incidents
To detect, prevent, and address technical issues — maintaining the reliability and security of the Service
To send you marketing communications — with your consent, we may send you newsletters, product updates, and promotional materials. You may opt out at any time.
To enforce our Terms of Service — including investigating potential violations

3. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), GovFlare's legal basis for collecting and using the personal information described in this Privacy Policy depends on the Personal Data we collect and the specific context in which we collect it.

GovFlare may process your Personal Data because:

We need to perform a contract with you (e.g., providing the Service you subscribed to)
You have given us permission to do so (e.g., for marketing communications)
The processing is in our legitimate interests and it's not overridden by your rights
For payment processing purposes
To comply with the law

4. Data Retention

GovFlare will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

GovFlare will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods.

When you delete your account, we will delete or anonymize your personal data within 30 days, except where we are required to retain it for legal or compliance purposes.

5. Data Transfer

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those from your jurisdiction.

If you are located outside the United States and choose to provide information to us, please note that we transfer the data, including Personal Data, to the United States and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

GovFlare will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

6. Disclosure of Data

6.1 Business Transaction

If GovFlare is involved in a merger, acquisition, or asset sale, your Personal Data may be transferred. We will provide notice before your Personal Data is transferred and becomes subject to a different Privacy Policy.

6.2 Disclosure for Law Enforcement

Under certain circumstances, GovFlare may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

6.3 Legal Requirements

GovFlare may disclose your Personal Data in the good faith belief that such action is necessary to:

Comply with a legal obligation
Protect and defend the rights or property of GovFlare
Prevent or investigate possible wrongdoing in connection with the Service
Protect the personal safety of users of the Service or the public
Protect against legal liability

6.4 Service Providers

We may employ third-party companies and individuals to facilitate our Service ("Service Providers"), to provide the Service on our behalf, to perform Service-related services, or to assist us in analyzing how our Service is used. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Our current Service Providers include:

Cloudflare — hosting, CDN, and edge computing infrastructure
Stripe — payment processing and subscription management
Google — OAuth authentication services
Mailgun — transactional email delivery (magic links, notifications)
OpenRouter / AI providers — AI-powered analysis and summarization

7. Security of Data

The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

We implement the following security measures:

All data transmitted between your browser and our servers is encrypted using TLS/HTTPS
Authentication tokens are stored securely using HTTP-only cookies
Passwords are never stored — we use magic links and OAuth for authentication
Database access is restricted and encrypted at rest
Regular security audits and vulnerability assessments
Access to personal data is limited to authorized personnel on a need-to-know basis

8. Your Data Protection Rights

GovFlare aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data. If you wish to be informed what Personal Data we hold about you and if you want it to be removed from our systems, please contact us.

In certain circumstances, you have the following data protection rights:

The right to access — You have the right to request copies of your personal data.
The right to rectification — You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
The right to erasure — You have the right to request that we erase your personal data, under certain conditions.
The right to restrict processing — You have the right to request that we restrict the processing of your personal data, under certain conditions.
The right to object to processing — You have the right to object to our processing of your personal data, under certain conditions.
The right to data portability — You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
The right to withdraw consent — Where we rely on your consent to process your personal data, you have the right to withdraw that consent at any time.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at support@govflare.com.

9. Children's Privacy

Our Service does not address anyone under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

10. Analytics

We may use third-party Service Providers to monitor and analyze the use of our Service. We collect anonymized analytics data to understand how users interact with the platform, which features are most used, and how we can improve the Service. This data does not personally identify you and is used solely for product improvement purposes.

11. Payments

We provide paid products and/or services within the Service. In that case, we use third-party services for payment processing (e.g., Stripe). We will not store or collect your payment card details. That information is provided directly to our third-party payment processors whose use of your personal information is governed by their Privacy Policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council.

12. Links to Other Sites

Our Service may contain links to other sites that are not operated by us, including SAM.gov and other government websites. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

13. Do Not Track

We do not support Do Not Track ("DNT"). Do Not Track is a preference you can set in your web browser to inform websites that you do not want to be tracked. You can enable or disable Do Not Track by visiting the Preferences or Settings page of your web browser.

14. California Privacy Rights (CCPA)

If you are a California resident, you have specific rights regarding your personal information under the California Consumer Privacy Act (CCPA). These rights include:

The right to know what personal information we collect, use, disclose, and sell
The right to delete personal information we have collected from you
The right to opt-out of the sale of your personal information (we do not sell personal information)
The right to non-discrimination for exercising your CCPA rights

To exercise your California privacy rights, please contact us at support@govflare.com with the subject line "California Privacy Rights Request."

15. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

If we make material changes to this Privacy Policy, we will notify you either through the email address you have provided us, or by placing a prominent notice on our website.

16. Contact Us

If you have any questions about this Privacy Policy, your personal data, or wish to exercise any of your data rights, please contact us: